Support
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three.minutes.electro@gmail.com
Is GoldSense a trading app?
No. GoldSense helps you track indicative prices and your own records. It does not execute trades or provide investment advice.
Can I see SAR per gram and USD per ounce together?
Yes, in the mobile app. Choose SAR and grams, then enable the USD-per-ounce reference in settings.
Does my portfolio sync between devices?
There is no GoldSense cloud sync. On mobile, you can export a backup and import it on another device. Keep an independent backup of important records.
Are prices and alerts guaranteed to be immediate?
No. Prices can be delayed or unavailable. Widget refreshes and background alert checks depend on the device, permissions and operating system.
What do the chart gaps mean?
Charts show recorded observations. Short daily breaks may be connected. Dotted guides mark weekends or missing data; they do not add prices. The feed does not confirm every holiday closure.
What does Pro add?
Pro raises the mobile portfolio limit from 10 to 1,000 items, removes the USD 10,000 purchase-cost limit and enables custom price alerts. Backup export and import are free.
How do I restore a purchase?
Open Settings → Premium → Restore Purchases using the store account that made the purchase.
How do I cancel a subscription?
On iPhone: Settings → your name → Subscriptions. On Android: Google Play → profile → Payments & subscriptions → Subscriptions. Select GoldSense and follow the store instructions.
Where are backup tools?
Open Settings → Data & Recovery in the mobile app. Save exported backups somewhere safe; they can contain holdings, photos and sale records.