Support

Got a question or hit an issue? We typically reply within 1–2 business days.

Email:
three.minutes.electro@gmail.com

When emailing, it really helps to include:

Your device model and OS version (e.g. iPhone 16 Pro, iOS 18.4)
App version (Settings → About)
What you were trying to do, and what happened instead
A screenshot if you have one

Frequently asked

How do I cancel my subscription?

iOS: open the Settings app → tap your name → Subscriptions → GoldSense → Cancel.
Android: open the Play Store app → tap your profile → Payments & subscriptions → Subscriptions → GoldSense → Cancel.
Cancellation takes effect at the end of the current billing period.

I bought Premium but it's not unlocked

Open Settings → Premium → Restore Purchases to re-fetch your entitlement from the app store. If that doesn't work within a few minutes, email us with the date of purchase and your platform — we'll sort it out.

Why is the price different from what I see elsewhere?

Spot prices come from market data providers and update during trading hours. Different sources occasionally disagree by small amounts. The price shown is for informational purposes only — see our Terms.

How do I export my portfolio?

Settings → Export data. You'll get a ZIP file you can save anywhere. Re-import it via Settings → Import data.

Will my data sync between iPhone and Android?

Not automatically — your portfolio is stored locally on each device. To move it, export from one device and import on the other.

Where is my data stored?

Locally on your device, in encrypted SQLite. Nothing is uploaded to our servers. See our Privacy Policy for details.